May 17, 2013
Maybe it’s time for a truce—for insurers and public adjusters to consider ways to normalize relations between what have traditionally been warring parties. I took quite a bit of heat from a number of public adjusters about my September 2012 column, which ignored their role in resolving claims disputes between insurers and policyholders. One caller […]
March 4, 2013
By TARA SIEGEL BERNARD, NYTimes.com Published: March 1, 2013 With Hurricane Sandy moving in, Andrea and Stephen Kondaks gathered candles, water and flashlights, and then put on their fishing waders. There was nothing left to do but wait, and watch, as the oily water slowly seeped into the hallway of their house, two and a […]
November 16, 2012
Michael L. Diamond, Asbury Park Press The townhouse at 2 Vista Shores Drive in Union Beach lies in a crumpled heap with a lifetime of Susanne Bannon’s belongings — photos from a childhood in Ireland, Waterford crystal from her wedding, the bed she slept in last month — now in one pile. What is less […]
November 12, 2012
By RON LIEBER, New York Times Published: November 9, 2012 There is a sort of honeymoon period that occurs after a big storm like Hurricane Sandy, when insurance executives appear on the local news offering reassuring words. Their brightly painted vans pull into residential neighborhoods amid the standing water and debris. Everyone is hopeful. Handshakes […]