Dear Brian,

I just wanted to take a moment to express my gratitude for all of your assistance and guidance during my “condo fiasco”. In today’s fast paced business environment it is heart-warming to realize that there are still people who truly do still care enough to act with the commitment to excellence and integrity that you and your firm have demonstrated.

I am happy to report that I sold my condo at a firm market price and I am looking forward to closing the deal very soon. Had it not been for your insight and acumen, I’m not sure what I would have done. You truly do “restore order when disaster strikes”!

Please accept this gift as a token of my esteem and appreciation. If there is anything my company “Design Alternatives” or I can do for you at any time, I hope you will consider me at your complete disposal.

Thank you again for all of your time, patience, and expert counsel during a very difficult situation.

Very sincerely yours,

Carrie Fusella, Toms River, NJ